National Property Buyers (“National Property Buyers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, request a cash offer, or participate in our text messaging program.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our website. This may include:
- Contact information — your name, phone number, email address, and property address.
- Messaging information — phone numbers and the history of text messages exchanged with us through our messaging program.
- Property details — information you share about the property you wish to sell, its condition, and your timeline.
- Website usage data — collected through cookies and similar technologies to personalize and improve your experience.
- Other information — details you provide through forms, surveys, contests, or customer service interactions.
2. How We Use Your Information
We use the information we collect to deliver, analyze, maintain, and support our services. Specifically, we use your information to:
- Respond to your inquiries and prepare and present cash offers on your property.
- Operate, maintain, and improve our website and services.
- Communicate with you by phone, email, or text message about your request.
- Personalize and customize your experience.
- Comply with legal obligations and protect our rights.
3. Text Messaging Program
National Property Buyers operates a text messaging program to communicate with homeowners who have requested information or a cash offer. By providing your mobile phone number, you consent to receive text messages from us related to your inquiry.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell your personal information, and we do not use it for cross-context behavioral advertising related to our text messaging service.
Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.
How to Opt Out
You can opt out of our text messaging program at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. After you opt out, you will no longer receive text messages from us unless you re-subscribe. For help, reply HELP or contact us using the details below.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers — with trusted vendors who help us operate our business and services (for example, our messaging service provider, title companies, and technology providers), only to the extent needed to perform those services.
- Legal requirements — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of National Property Buyers, our customers, or others.
As noted above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize content, analyze website traffic, and improve your experience. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee that any online activity will be 100% secure.
7. Data Retention
We retain your personal information for as long as you are an active participant in our services and as needed to fulfill the purposes described in this Privacy Policy, resolve disputes, and comply with our legal obligations.
8. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. You can also opt out of text messages at any time as described above, or opt out of marketing emails by following the unsubscribe instructions in those emails. To exercise any of these rights, contact us using the information below.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- National Property Buyers
- Email: offers@nationalpropertybuyers.net
- Phone: (614) 382-6380
This Privacy Policy applies to National Property Buyers and the services offered through nationalpropertybuyers.net.